forrester research repeatedly confirms there is a strong relationship between the quality of a firm's , which in turn increases revenue. a. mobile apps and business transactions b. iot capabilities and kpis c. business model and marketing efforts d. customer experience and loyalty

The online distance course and the face-to-face interactive course are two different learning platforms with distinct features. In this case, the one that would be ideal for the staff to be successful will be based on a lot of factors.

For Chararlize's employees to take a course on effective customer service, which one of the two modes of presentation would be ideal for them to be successful?

The answer to the question is the distance learning method.The distance learning method is ideal for her staff to be successful because it offers the flexibility to complete courses at their own pace, at a time that suits their schedule. Furthermore, students do not have to travel to a physical location to complete the course. There are a few other advantages of distance learning that have been mentioned below:Improved access to education. Costs are lower compared to traditional learning methods.The material covered is similar to that of traditional courses in most cases. Opportunities to learn new skills. More self-discipline and self-motivation skills are needed, making them more self-reliant. In general, the distance learning mode of education has revolutionized the way people learn. This method of learning has made education more accessible to those who would not otherwise have had access to it. As a result, Chararlize can consider this option as it is practical, affordable, and offers learners the opportunity to learn at their own pace.

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A private equity fund is a financer that has a strategy of investing in companies that need funding in exchange for a majority stake in the company.

Private equity (PE) is a kind of investment fund comprising accredited investors and institutional investors who pool money together to purchase shares in privately owned firms. Private equity is used to acquire, fund, or develop existing businesses.

Private equity investments frequently come from institutional investors and high-net-worth individuals who are in a position to commit considerable sums of money for extended periods of time. Private equity funds are frequently structured as limited partnerships, with the private equity firm serving as the general partner, and the investors serving as limited partners.

How does Private Equity Work?

Private equity firms raise capital from institutional investors like pension funds, endowments, and family offices. Investors pool money into a private equity fund and entrust the fund's management to invest the money in companies.

The private equity firm raises a significant amount of money by acquiring money from investors. Then, the private equity firm uses the pooled money to make investments in privately held firms, either by purchasing the firms outright or by providing capital in exchange for equity.

Private equity firms typically buy a controlling interest in the firms they invest in, meaning they own most of the business. This allows private equity firms to have a lot of influence over the businesses they invest in.

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The ledger of Claudell Company includes the following unadjusted normal balances: prepaid rent $1,800, services revenue $63,600, and wages expense $5,800. Adjustments are required for (a) prepaid rent expired $600; (b) accrued services revenue of $1,700; and (c) accrued wages expense of $1,100.

In order to make the necessary adjustments, you will need to calculate the unadjusted normal balance of the three items and compare that to the amount actually recorded. The unadjusted normal balance of Prepaid Rent is a debit of $1,800. The unadjusted normal balance of Services Revenue is a credit of $63,600. And the unadjusted normal balance of Wages Expense is a debit of $5,800.

For the first adjustment, you need to calculate the prepaid rent expired which is a debit of $600. The second adjustment is the accrued services revenue which is a credit of $1,700. And finally, the third adjustment is the accrued wages expense which is a debit of $1,100.

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In the following question, among the given options, the statement is said to be True, product knowledge has been ranked the number one characteristic of salespeople who are able to build trust. It is important for salespeople to have comprehensive knowledge of the product to gain a customer's trust and develop a long-term relationship with them.

What is product knowledge? Product knowledge is the knowledge of a product that a salesperson possesses. This includes information about the product's specifications, applications, use cases, features, and benefits. Product knowledge can also include knowledge of the product's manufacturing process and the history of its development. Why is product knowledge important in sales? A salesperson's product knowledge can significantly impact their performance. A deep understanding of the product and how it can address the customer's needs is crucial to closing a sale. It also helps the salesperson develop a trusting relationship with the customer. Product knowledge is particularly critical in the case of complex products, where the salesperson's ability to explain features and benefits can have a significant impact on the customer's decision-making process. Product knowledge can also aid in upselling and cross-selling. A salesperson who is knowledgeable about their product is better equipped to offer complementary products or upgrades to the customer. This results in increased revenue for the company, which is beneficial for both the salesperson and the organization. The ability to build trust and develop a long-term relationship with a customer is a critical skill for a salesperson. Product knowledge is ranked as the most important characteristic of salespeople who are able to build trust. This highlights the importance of product knowledge in sales.

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Good internal controls in the revenue cycle should ensure all of the following except all sales are profitable (option D).

A revenue cycle is the progression of a service or product being offered to customers, from the creation of the order, billing and delivery of the product, and the receipt of payment in return. The revenue cycle begins when the company receives a purchase order and concludes when the funds have been received. A revenue cycle that is effective should be quick, precise, and customer-friendly. A business can enhance revenue cycle management by automating repetitive tasks, identifying inefficiencies, and improving internal controls.

Internal controls in the revenue cycle are implemented to reduce fraud, improve transparency, and ensure the precision of financial data. Internal controls should guarantee the completeness, accuracy, and reliability of financial information. The accounting department must ensure that sales are not recorded multiple times, that each transaction is correctly valued, and that cash and inventory are handled safely.

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A price-discriminating magazine publisher would "charge a higher price to business executives" if a college student's demand for magazine subscriptions is more price-elastic than a business executive's demand for magazine subscriptions. Option D is the correct answer.

Price elasticity refers to the sensitivity of consumers to changes in prices. If college students are more sensitive to changes in prices, then the publisher could charge a higher price to business executives who are less sensitive to changes in prices. This is known as price discrimination, which is a pricing strategy where businesses charge different prices for the same product or service based on consumers' willingness to pay.

Therefore, the correct answer is Option D.

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The government can approach the socially optimal level by taxing the sellers of the product, subsidizing the buyers of the product, or providing the product itself.

Where there are positive externalities from having a particular product in a society, the government can make the quantity of the product approach the socially optimal level by doing the following except subsidizing the sellers of the product.

Which are the three different types of externalities? Externalities come in three forms: positive, negative, and nonexistent externalities. Positive externalities are beneficial, while negative externalities are harmful. When an activity results in external benefits, it is known as a positive externality.

The following ways can be used by the government to approach the socially optimal level where there are positive externalities from having a particular product in a society: Taxing the sellers of the product: An excise tax on products that produce negative externalities can be levied to decrease the use of such products.

When a tax is imposed on producers who produce items that produce negative externalities, the price of these products rises, and consumers' demand for these items decreases. Subsidizing the buyers of the product:

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In markets where consumers prioritise low pricing over distinctive characteristics or attributes, a broad differentiation strategy is typically not well-suited.

When there are numerous ways to differentiate a product or service that are valuable to customers, broad differentiation techniques are ideally matched to the market environment.

Companies frequently employ the broad differentiation strategy to win a large market share. It entails the business creating a product line that consists of a variety of unrelated but connected products. As a result, the business is able to provide customers a variety of items with unique characteristics and advantages.

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C) Local, non-profit organization that provides debt counseling services. CCCS is a local, non-profit organization that provides debt counseling services to consumers to help them better manage their finances and get out of debt. They offer budgeting advice and assistance with credit reports, debt management plans, and credit disputes.

CCCS's main purpose is to help consumers get out of debt and improve their financial management skills. There are several things that a CCCS can do, including developing a debt management plan, providing financial education, and negotiating with creditors to get more favorable terms. They can also help consumers develop a budget and understand their credit reports and credit score.

Using a CCCS can provide several benefits to consumers who are struggling with debt. For example, they can help consumers develop a debt management plan that considers their income, expenses, and other financial obligations. In conclusion, a Consumer Credit Counseling Service (CCCS) is a local, non-profit organization that provides debt counseling services. They can help consumers develop a debt management plan, negotiate with creditors, and understand their credit reports and credit score.

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The value of ending inventory for AJ Company is $500.

This is calculated by taking the weighted average cost per unit of the purchases and multiplying it by the number of units still in inventory.

The weighted average cost per unit is calculated by dividing the total cost of the purchases by the number of units purchased. In this case, the total cost of the purchases is $700 (30 units x $10 + 20 units x $20), and the number of units purchased is 50 (30 units + 20 units).

Thus, the weighted average cost per unit is $14 ($700/50 units). Multiplying this cost by the number of units still in inventory (30 units) gives a total cost of $420 (30 units x $14).

Since there were 25 units sold at a cost of $20 each, this leaves $500 in ending inventory (25 units x $20 - $420).

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The step of the performance management process at which Heidi and Christopher are at the beginning of the video is define performance. The correct option is define performance.

Performance management is a formal, structured process for measuring and assessing worker performance. In order to assess employee performance, the first step is to define it.

Performance management is a collaborative, ongoing process between a manager and an employee that aims to develop, maintain, and improve job performance in order to fulfill an organization's strategic goals.

It entails aligning worker activities with the goals of the organization, identifying areas of improvement, providing support and feedback to boost job performance, and assessing progress toward objectives.

Therefore, the correct option is define performance.

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An increase in cash of $8000 is recorded at the time of the resale by the company.

The corporation purchases its own shares of stock on the market, this process is known as a repurchase. It's a financial technique that allows firms to acquire shares on the open market without having to go through the initial public offering (IPO) process.

A resale is the selling of a good or service again, often at a higher price. When an investor sells shares in a corporation that they previously owned, it is referred to as a resale. The resale value is the price at which the investor sells the asset (shares in this scenario).

Therefore, an increase in cash of $8000 is recorded at the time of the resale by the company.

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The appropriate productivity measure is the ratio of output to input. It is represented as the resulting productivity ratio of 1.428. The correct option is B.

To calculate the productivity ratio, you need to divide the total output (500 units) by the total input (350 hours). This is known as the "productivity measure." Here's the step-by-step calculation:

Output = 500 units
Input = 350 hours
Productivity Measure = Output / Input
Productivity Measure = 500 units / 350 hours
Productivity Measure = 1.428

Hence, the productivity ratio is 1.428.

Therefore, the correct option is b) 1.428.

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The answer to the question "What is the change in consumer surplus available with an entrant?" is C. $800.Price-sensitive consumers are those who are extremely sensitive to the price changes of a product.

As a result, they will switch to other alternatives if the prices of the product they need increase. Hence, the producer of the product in the market must be very cautious of these price-sensitive customers while deciding on pricing policy. They must keep prices as low as possible to keep the price-sensitive customers loyal.In this question, there are 100 price-sensitive consumers. These consumers are willing to pay $100 for the product produced by the two firms. However, if a new entrant enters the market with lower prices, then there will be a change in consumer surplus available. Therefore, the entrant chooses the price for its product and the target consumer population. Then, the incumbent responds by setting its price. If the entrant enters the market, the incumbent will lower its price to prevent losing its price-sensitive customers. As a result, consumers will have more consumer surplus than before. Here, the change in consumer surplus available with an entrant is $800.

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Jane's trading pattern would violate the Efficient Market Hypothesis (EMH), which states that prices of assets fully reflect all available information, making it impossible for investors to consistently achieve returns above the market average.

The Efficient Market Hypothesis (EMH) is a financial theory that suggests that asset prices reflect all available information and that it is impossible to consistently achieve above-average market returns. EMH assumes that all investors have access to the same information and analytical tools and that transaction costs and taxes are the same for all investors.

Jane's trading pattern violates the Efficient Market Hypothesis (EMH) because she believes she can achieve above-average market returns by utilizing a pattern of prices that already exists. EMH assumes that market participants cannot make a profit by using any information that is not already reflected in market prices. According to EMH, the stock market is always in equilibrium, and stock prices are always correct. As a result, it is impossible to gain an advantage in the market by attempting to outguess other investors, following a particular trading pattern, or acquiring inside information.

In a nutshell, Jane is attempting to outsmart the market by utilizing a method that she believes can provide her with an advantage that other investors do not have.

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The term that refers to training and empowering frontline workers to solve a problem immediately is "just-in-time" (JIT). Here option A is the correct answer.

JIT is a production strategy that emphasizes the importance of reducing waste, improving efficiency, and increasing productivity by providing the right resources at the right time. It aims to minimize inventory and work in progress by delivering the necessary inputs and resources exactly when and where they are needed.

In the context of problem-solving, JIT involves giving frontline workers the skills, knowledge, and tools to identify and address issues as they arise. This approach allows them to take quick action to solve problems before they escalate and become more costly to address. JIT training often includes the use of visual aids, checklists, and other tools to guide workers in identifying and resolving issues.

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Complete question:

What refers to training and empowering frontline workers to solve a problem immediately?

a. just-in-time

b. poka-yoke

c. benchmarking

d. kaizen

The correct answer is C. If this procedure were repeated many times, 95% of the resulting confidence intervals would contain the true mean SAT score at Morris Knolls.

The confidence interval given here is the result of sampling 25 students and is an estimation of the true mean.

Option A is incorrect because it only speaks to the 25 sampled students, and not to all the students at Morris Knolls. Option B is incorrect because it implies that 95% of all students at Morris Knolls have a score between 900 and 1,100, which is not necessarily true.

Option D is incorrect because it implies that the true mean is definitely between 900 and 1100, which is not certain.

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Ricardo's theory encourages free trade because it indicates that trade is a positive-sum game where all countries participating realize economic gains.

The theory of comparative advantage was introduced by David Ricardo, a British economist, in the early 19th century.

The theory indicates that it is beneficial for two countries to trade even if one has an absolute advantage in the production of both goods because the opportunity cost of producing one good is lower in one country than in the other.

Ricardo's theory advocates for the elimination of tariffs and other trade barriers, such as quotas and subsidies, as a means of promoting economic growth and development.

The theory suggests that trade will lead to the expansion of global markets, the creation of new jobs, the generation of higher incomes, and the improvement of living standards.

In addition, Ricardo's theory proposes that nations should specialize in the production of goods that they can produce more efficiently and trade with other nations that have a comparative advantage in the production of other goods.

This encourages countries to concentrate on producing those products that they are best suited for, which will result in the production of high-quality goods at a lower cost.

This would not only benefit the countries involved in the trade but also lead to increased global economic efficiency and progress. As a result, Ricardo's theory supports free trade as a means of promoting global economic growth and development.

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Maintaining a record of rejected concepts is most likely to help managers in screening hundreds or even thousands of new product concepts in a year. Alternative C is correct.

New product concepts refer to ideas or proposals for new products that have not yet been developed or launched in the market.

Maintaining a record of rejected concepts is an effective way for managers to keep track of which concepts have already been screened and eliminated. This helps them avoid wasting time on previously rejected ideas and allows them to focus on new ideas that have the potential to be successful.

In conclusion, alternative C. maintaining a record of rejected concepts is correct.

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Your company has created innovative technology that will transform how we search the internet.

The first step is to consider which project management methodology would be appropriate for a technology venture of this scale, and there are several project management methodologies available.The next step is to determine the most important information to gather when deciding on a project management approach.

A company must have all of the information required to make an informed decision, which will significantly improve the chances of success.

A few key items to consider:

What are the company's objectives?

What is the project's timeline?

What is the project's budget?

What are the stakeholders' and customers' expectations?

What is the company's organizational structure?

Once you have all of the information you need, you can decide on the most appropriate project management methodology for your company's requirements.

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The correct option is c. credit to service revenue of $6240. The entry to close the Laundry Service Revenue account includes credit to Service Revenue of $6240. The income statement is used to show the financial performance of the company.

It summarizes a company's revenues and expenses over a specified period, usually a month or year. It subtracts the expenses from the revenues to obtain the net income or loss. Retained earnings are a company's net profit or loss that isn't distributed as dividends to its shareholders but is kept in the company for future purposes.

There are five types of accounts in accounting: revenues, expenses, gains, losses, and distributions. The revenues, gains, expenses, and losses accounts are temporary accounts that will be closed at the end of the accounting period. The distribution account is a permanent account that is not closed at the end of the accounting period, and its balance carries over to the next accounting period.

The Income Summary account is a temporary account used to summarize the revenue and expense accounts' balances. At the end of an accounting period, the income summary account is closed, and its balance is transferred to the retained earnings account. The entry to close the Laundry Service Revenue account includes a credit to Service Revenue of $6240.

Therefore, the correct option is c. credit Service Revenue for $6240.

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a. The Altman discriminant function for MNO Inc. can be calculated as follows:Z-Score = [tex]1.2A + 1.4B + 3.3C + 0.6D + 1.0E[/tex].

where,A = (Current Assets / Total Assets)B = (Retained Earnings / Total Assets)C = (EBIT / Total Assets)D = (Book Value of Equity / Total Liabilities)E = (Sales / Total Assets)Plugging in the given values, we get:A = (20+90+90) / 700 = 0.29B = 300 / 700 = 0.43C = (500,000 - 360,000) / 700 = 0.20D = 450 / (30+40+150) = 1.88E =500,000 / 700 = 0.71  Z-Score =[tex]1.2(0.29) + 1.4(0.43) + 3.3(0.20) + 0.6(1.88) + 1.0(0.71)[/tex] = 2.69b. Based on the Altman Z-Score, a score above 2.99 indicates a safe financial condition and a score below 1.81 indicates a distressed financial condition. MNO Inc.'s Z-Score of 2.69 suggests that the firm is in the "gray area" between safe and distressed financial condition. As a lender, it may be risky to approve the loan without considering additional factors and financial ratios.c. If sales were $250,000 and the market value of equity was only half of the book value, the Z-Score would be lower than the current score of 2.69, indicating a more distressed financial condition. This would make the credit decision even riskier, and additional financial ratios and factors would need to be considered before approving the loan.d. The discriminant function may change for firms in different industries or geographic regions, as different industries and regions have different financial characteristics and market conditions.

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The occurrence where an idea is altered along the way and becomes ineffectual is known as "gatekeeping".

Gatekeeping refers to the process of controlling the flow of information or ideas from one person to another in an organization.

It involves filtering and modifying information or ideas as they move up or down the hierarchy of an organization.

Sometimes, gatekeepers may alter or distort ideas unintentionally or intentionally, resulting in ineffective or watered-down versions of the original ideas.

This can happen due to various reasons, such as personal biases, organizational politics, or communication breakdowns.

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the Federal trade commission difficulty it a end and desist order because it is a central authority organisation with two primary missions protecting opposition and protective clients.

The Federal trade commission (FTC) might difficulty a quit and desist order to a organization that turned into determined to be engaged in fee discrimination because Federal change commission is a central authority organisation, installed via Federal trade commission Act in 1914 to put in force the Clayton Antitrust Act, that has a task to manipulate The Federal exchange fee enforces a variety of antitrust and client safety legal guidelines affecting definitely each region of commerce, with some exceptions regarding banks, insurance organizations, non-income, transportation and communications common companies, schedule carriers, and a few other entities.

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When the project manager changes an activity on the critical path to start at a later date, then the whole project will end at a later date. This statement is true.

A critical path is defined as the series of connected activities that determine the project’s completion date. The critical path is the longest duration path through the network, and it determines the shortest time to complete the project. It is essential to understand the critical path to complete the project on time.A delay in the critical path will cause the project completion date to slip. The critical path will be changed if there is a delay in any activity, causing the whole project to end at a later date. The critical path will change to the new series of connected activities, which will determine the new project completion date.The critical path method (CPM) is used to manage the project schedule. It is a planning tool used to calculate the project's duration and its critical path. The CPM is used to calculate the project duration and the expected completion date. The CPM is essential for project management and control.The critical path method is a useful tool for managing and controlling project schedules. The CPM is used to determine the duration of the project, the critical path, and the expected completion date. A delay in the critical path can cause the project to end at a later date, and a change in the critical path will determine the new project completion date.

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It is important for Susan to review the reference document and identify specific facts that can help Ren better understand the tax system and dispel any misconceptions he may have.

What is Tax?

Tax is a mandatory financial charge imposed by a government on individuals, businesses, or other entities to fund public expenditures. Taxes are usually based on a percentage of income, sales, property, or other types of transactions or assets.

Governments use tax revenue to finance public services and programs such as education, healthcare, national defense, and infrastructure development. Taxes also help to redistribute wealth and support economic growth and stability.

All income is taxed at the same rate: In reality, income is taxed at different rates depending on a variety of factors, including income level, filing status, and type of income.

Filing taxes is always complicated: While the tax code can be complex, many taxpayers are able to file their taxes easily using free or low-cost online tools.

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The three groups that the CEO of a home goods manufacturing company is focusing on in her strategic planning to improve customer service are external stakeholders, general stakeholders, and special groups.The correct option is A)

Let's explore these three groups in more detail below:                                                                                                             ]External stakeholders                                                                                                                                                                 External stakeholders are individuals, groups, or organizations that are not directly connected with the company but still have a significant impact on its success. Customers, suppliers, regulators, and shareholders are examples of external stakeholders.                                                                                                                                                                 General stakeholders                                                                                                                                                                   General stakeholders, also known as primary stakeholders, are individuals or groups that have a direct connection with the company. These stakeholders include employees, customers, suppliers, and investors.                                                Special groups                                                                                                                                                                                 Special groups are stakeholders who have specific interests or concerns related to the company's products or services. These groups may include local communities, distributors, government agencies, and environmental organizations. By focusing on these three groups, the CEO can improve customer service by addressing the specific needs and concerns of each group.The strategic planning process is essential for any organization looking to achieve long-term success. By identifying key stakeholders and focusing on their needs, the CEO can create a plan that maximizes the company's resources and ensures that all stakeholders are satisfied. By concentrating on external stakeholders, general stakeholders, and special groups, the CEO can create a customer service plan that will help the company grow and thrive in the long term.

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The hospitality industry includes three major segments: the commercial segment, the on-site segment, and the leisure segment.

The hospitality industry is a business sector that caters to tourists and people who need accommodation or entertainment while traveling. Hotels, resorts, bars, nightclubs, and other leisure establishments are examples of companies that fall under the hospitality umbrella. People travel for various reasons, including for work, to see new sights, to relax and escape from their daily lives, to spend time with family and friends, and so on. The hospitality industry is responsible for providing these visitors with a home away from home in terms of lodging, food, and entertainment.

The three major segments of the hospitality industry include:

Each of these segments has a different purpose, and an explanation for each can be found in various sources such as textbooks, online articles, and websites.

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The correct answer is D) Accounts Receivable.

When Westwood Supply Services receives $1,000 in cash from a customer, this means that the customer has paid off a portion of their accounts receivable balance, which represents money owed to the business from the previous month. Since accounts receivable is an asset account, the amount owed to the business decreases when the payment is received. Therefore, the correct answer is D) Accounts Receivable.

None of the other accounts listed will decrease as a result of this transaction. Cash will increase by $1,000 as a result of the payment, revenue will not be affected since this transaction does not involve any new sales, and accounts payable will not be affected since this represents money owed by the business to its suppliers, not by customers to the business.

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