If customer satisfaction does not always lead to customer loyalty, firms may need to focus additional effort on _____ strategies..

Answers

Answer 1

The firms may need to focus additional effort on retention strategies.

Retention strategies are means employed by firms to retain their customers both new and existing, over some specified period.

Where a company has high customer retention, it means customers would continue to patronize the company's products and not not defect to another product or business.

Customer retention process starts with the first point of contact in an organization and spread through the whole duration of the customer's relationship with the organization.

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Related Questions

For a single-price monopoly, marginal revenue is ________ when demand is elastic and is ________ 20) when demand is inelastic.

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According to macroeconomic theory, for a single-price monopoly, marginal revenue is positive when demand is elastic and is negative when demand is inelastic.

When the demand is elastic, reducing the price and selling more units results in total revenue increasing.

Therefore, to make this valid, Marginal Revenue must be greater than  0.

On the other hand, when demand is inelastic, reducing the price and selling more units decreases total revenue.

Thereby, to make this valid, Marginal revenue must be less than 0.

Hence, in this case, it is concluded that the correct answer is positive and negative, respectively.

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keitaro, a university administrator, needs to send an official memo to the directors of the registration, advising, and financial aid divisions, as well as their supervisors. to determine who should receive his memo, keitaro consults the

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Based on the information given to determine who should receive his memo, keitaro consults the organization chart.

Organizational chart is a chart that help to illustrate a company or organization structure based on their rank and the job responsibilities assign to each one of them.

Based on the information given using the organization chart is the best as this will enable the university administrator to identify the right person to receive the official memo.

The university organization chart will show the person to receive the memo based on the rank and workload designated to each individual on the chart.

Inconclusion  to determine who should receive his memo, keitaro consults the organization chart.

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Anchor Resort and Casino surveils its customers and employees through a complex network of recorded video; undercover security agents; and weighing chips, cards, and coins for key transactions. What potential disadvantage of monitoring employees should Anchor managers consider

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The potential disadvantage of monitoring employees that Anchor Resort and Casino managers do is that extensive monitoring can make employees feel that Anchor Resort doesn't trust them.

In a Casino where there is a high currency circulation and whose games can be more susceptible to fraud, it is necessary to have more regulation and monitoring, but when it becomes an excessive practice it can encourage employee turnover and demotivation.

There must be a mutual trusting relationship between a company and an employee, as a positive relationship generates greater job satisfaction, greater motivation and generates an organizational culture focused on development.

Therefore, Anchor Resort and Casino can develop a strategy to increase trust in the relationship among employees through training, open communication, feedback and encouraging positive practices in the company.

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DESCRIPTION OF THE LAW OF DEMAND

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Answer:

The law of demand states that quantity purchased varies inversely with price. In other words, the higher the price, the lower the quantity demanded

a fringe benefit plan where employees choose the package of benefits they want up to a certain dollar amount is called a __________ plan.

Answers

There are different types of benefit plan. A fringe benefit plan where employees choose the package of benefits they want up to a certain dollar amount is called a cafeteria-style plan.

Fringe Benefits  is simply regarded as Benefits such as sick-leave pay, vacation pay, pension plans etc., that stands for an additional compensation given too an employees that is far above base wages.

A cafeteria-style plan is a plan that gives employees coverage of expenses in cases like prescription medicine through the withholding of a part of their pre-tax salary.

Employers do gain through the use of these plans as they will not pay FICA on cafeteria-style benefits plans.

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Hilton Corp. has revenues of $1,214,800, costs of $816,355, and pays a tax rate of 32 percent. If the firm pays out 50 percent of its earnings as dividends every year, what is the amount of retained earnings

Answers

Answer:

its $133,471.30

Explanation:

people often become wealthy by using a painfully simple strategy.

Answers

Answer:

It's about the power

It's about the drive

Explanation:

Just listen to face off song

terms like "can be," "as much as," and "help," are examples of

Answers

Terms like "can be," "as much as," and "help," are examples of ambiguity

hope this helped!

A scope creep __________ is a list of additional ideas or bells and whistles proposed during a project.

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Based on business management, a scope creeps "parking lot" lists additional ideas or bells and whistles proposed during a project.

Typically, a scope creeps parking lot is a document that records the project scope requests that the stakeholders do not authorize.

There a various information or scope requests that can be documented in the scope creep parking lots. Some of these unauthorized scope requests include the following:

An ambiguous scope of workPoor planning scheduleProject duration and complexity lCommunication between project stakeholders, etc.

Hence, in this case, it is concluded that the correct answer is "parking lot."

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granting a pharmaceutical company a patent for a new medicine will lead to

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Doing such to a pharmaceutical company would lead to option b:  (i) and (ii) only:

A product that is priced higher than it would be without the exclusive rights.Incentives for pharmaceutical companies to invest in research and development.

When a pharmaceutical company gets a patent, they will become a monopoly for the medicine in question. This will allow them to charge a higher price for the drug seeing as they have no competition.

It will also act as an incentive to other companies to develop more drugs because they will get a chance to benefit alone from the drug.

In conclusion, such a patent would lead to a higher price and act as an incentive.

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In ________ programs, annual compensation increases are usually linked to performance appraisal ratings.

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Answer:

Performance appraisal (PA) is a method by which the job performance of an employee is documented and evaluated. Performance appraisals are a part of career development and consist of regular reviews of employee performance within organizations.

A merit rating is a score that each state assigns to employers based on their employment stability and employee turnover. The state then uses the merit rating to levy state unemployment taxes on each employer. Companies with lower ratings will have to pay lower unemployment tax percentages.

Explanation:

i hope that helps

Keith works as a construction foreman, and he is viewed as a reliable, competent employee. During the 2007-2009 recession, Keith's employer reduced its workforce and Keith was let go without the expectation of being called back. Which one of the following would most likely provide Keith with benefits?
A) Group life insurance.B) Unemployment insurance.C) Workers' compensation insurance.D) Supplemental unemployment benefits.

Answers

Unemployment insurance is the provision that is most likely to provide Keith with benefits.

The unemployment insurance refers to a federal program which provides cash benefits to eligible workers.

Benefit in this aspect refers to compensation to be given to insured because of the loss he suffered as a result of unemployment.

In conclusion, the Option B is correct because Unemployment insurance is the provision that is most likely to provide Keith with benefits.

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______ is a sum of money that a producer gives to a reseller for each unit the reseller buys after an initial promotional deal is over.

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The term that describes the sum of money given to the reseller after initial promotional deal in addition to each unit, and it is been given by the producer is buy back allowance.

Buy back allowance serve as initial incentive, it can be regarded as form of trade sales promotion whereby there is ;

offering of incentive to channel members.so they can restock their store.

It is been given by the producer to the reseller to motivate the reseller.

Therefore, buy back allowance is the correct term

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When additional stock is issued to finance implementation of strategy, the existing stockholders' ownership and control of the enterprise are strengthened.

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There different ways to handle stocks. When additional stock is issued to finance implementation of strategy, the existing stockholders' ownership and control of the enterprise are strengthened. is a true statement.

Stock is often described as the ownership of the stockholders in a specific company. An individual or a company can holds shares. They are called shareholders of the company and holds voting rights in important matters.

The ownership of the stockholders will rise when the stock is issued as a part of the business strategy.

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The simple interest on $400 at 5% per annum for 2 years is.:

Answers

The simple interest amount that $400 principal will earn in 2 years at the rate of 5% is $40.

Data and Calculations:

Principal amount = $400

Simple Interest rate = 5% p.a.

Time = 2 years

Simple interest amount = $40 ($400 x 5% x 2)

The simple interest does not enjoy the power of compounding that increases savings.

Thus, the simple interest that the principal will earn in 2 years at the rate of 5% is $40.

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esearch on transformational and transactional leadership shows a. transactional leadership is more effective than transformational leadership. b. transactional leaders have little to no influence on employee attitudes. c. transformational leaders create higher levels of commitment to organizational change efforts. d. transactional leaders increase the intrinsic motivation of their followers.

Answers

Based on various study analyses, the research on transformational and transactional leadership shows that "transformational leaders create higher levels of commitment to organizational change efforts."

This is because transformational leaders are the type of leaders that encourage and motivate their followers to make effective changes.

On the other hand, transactional leaders are types of leaders that mainly promote changes that favor their self-interest.

Hence, in this case, it is concluded that the correct answer is option C. "transformational leaders create higher levels of commitment to organizational change efforts."

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The United States, making up less than 5 percent of the world's population, uses more than ___ of the world's commercial energy production.

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Despite that the country takes less than 5% of world population, it accounts for more than two-third of the world's commercial energy production.

The use of commercial energy production in this context entails use of resources like electricity, coal, advanced petroleum products, nuclear materials etc

These resources are in massive use in United States for generation of electricity, agricultural, transportation, commercial development etc

Therefore, the answer is that United States uses more than two-third (2/3) of the world's commercial energy production.

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evans & sons, inc., sold $100,000 face value, six percent coupon rate, four-year bonds, for an aggregate issue price of $95,000. calculate the total interest expense to be recorded by the company over the four-year life of the bonds.

Answers

The total interest expense to be recorded by the company over the four-year life of the bonds is $29,000.

Using this formula

Total Interest expenses=(Face value× Coupon rate× Bond year)+(Face value-Issue price)

Let plug in the formula

Total Interest expenses=($100,000 x .06 x 4) +($100,000-$95,000)

Total Interest expenses= $24,000+$5,000

Total Interest expenses=$29,000

Inconclusion the total interest expense to be recorded by the company over the four-year life of the bonds is $29,000.

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The company makes these predictions by finding patterns and relationships in large amounts of data by using machine learning algorithms called __________.

Answers

Answer:

Neural networks

Explanation:

The company makes these predictions by finding patterns and relationships in large amounts of data by using machine learning algorithms called neural networks.

What is created when light is blocked by an opaque object?

Answers

Answer:

Light travels in straight lines. When light is blocked by an opaque object, a dark shadow is formed.

Explanation:

trust me and can i get the crown

A natural monopoly exists when.

Answers

A natural monopoly exists when a single firm has economies of scale over the entire range of production that is relevant to its market.

They come into existence when industries are in need of some unique products or technology hence runs best when one firm produces all the output.

Also, a natural monopoly is the one that has only one company or service provider in an industry or geographic location.

Example is of a natural monopolist is electricity provider.

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which new deal program still in existence today provides an income for retired people?

Answers

Answer:

The Social Security Act of 1935 was designed to combat widespread poverty among senior citizens and to aid the disabled. The government program, one of the few parts of the New Deal still in existence, provides income to retired wage earners and the disabled who have paid into the program throughout their working lives via a payroll deduction.

Explanation:

True or False: Your landlord, the over of your rental property, has the right to enter your apartment, any time he wants to
to be certain that you are following the NO SMOKING re because he is concerned about safety and damage to the apartment.

Answers

Answer:

false

Explanation:

he/she is not allowed to enter at any time because he/she does not have the right to enter the home if you are not there.

Which of the following best describes the law of demand?.

Answers

Answer:

theres no options

Explanation:

An analyst who wants to compare two companies based on their income statement information should prepare a _____ income statement.

Answers

Answer:

Classified (Or Multi-Step) Income Statement

Explanation:

A Classified Income Statement states the income a company has made in a certain time frame, including revenue, expenses, and profits of an organization or company.

An analyst who wants to compare two companies based on their income statement information should prepare a Classified (Or Multi-Step) Income Statement.

What is a Statement?

A statement, like "Pizza is tasty," is a declaration that something is true. In the fields of law, banking, and government, there are more types of statements. Every statement makes a claim or a point. If you see an accident, you have to tell the police what you observed in a statement.

Positive assertions are objective, as is positive reasoning more generally. They can be tested as a result. These can be divided into two groups. One is a claim, such as "a decline in GDP results in an increase.

Unemployment." By examining the GDP and unemployment statistics, this argument can be objectively tested. The second type is a factual remark, such as "It's raining" or "Microsoft is the world's largest manufacturer of computer operating systems."

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As some of the earliest management theories, scientific management and administrative management comprise the ________ viewpoint. behavioral quantitative systems contemporary classical

Answers

The management viewpoint which is made up of the scientific management and administrative management is known as:

E. Classical viewpoint

According to the given question, we are asked to state the name which is given to the management viewpoint which is made up of the scientific management and administrative management.

As a result of this, we can see that this is one of the earliest management theories as this has to do with the different methods of managing people and resources in a market system.

Therefore, the correct answer is option E

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1. A company wants to build a new voting kiosk for sales to governments around the world. Which IoT technologies should the company choose to ensure the highest degree of security

Answers

Based on the situation described in the question, the IoT technology that the company should choose to ensure the highest degree of security is "Azure Sphere."

This is because Azure Sphere is the operating system that Microsoft designs to ensure the dealers of Internet of Things devices increase their security by incorporating a specific system on a chip.

Azure Sphere is known for its protection, high-level application functionalities, and well built-in communication and security traits for internet-connected devices.

Hence, in this case, it is concluded that the correct answer is "Azure Sphere."

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Shenzhen Co. Uses the percentage-of-receivables basis to record bad debt expense. It estimates that 1% of accounts receivable will become uncollectible. Accounts receivable are ÂŁ420,000 at the end of the year, and the allowance for doubtful accounts has a credit balance of ÂŁ1,500. (a) Prepare the adjusting journal entry to record bad debt expense for the year. (b) If the allowance for doubtful accounts had a debit balance of ÂŁ740 instead of a credit balance of ÂŁ1,500, determine the amount to be reported for bad debt expense.

Answers

Based on the information given the appropriate journal entry to record bad debt expense for the year is:

a. Shenzhen Co. Journal entry

Debit Bad Debt Expense                         $2,700

Credit Allowance for Doubtful Accounts $2,700

[(1%×$420,000)-$1,500]

(To record bad debt expense)

b. Bad debt expense

Bad debt expense=[(1%×$420,000)+$740]

Bad debt expense=$4,200+$740

Bad debt expense=$4,940

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Zach buys most of his day-to-day household provisions from a local supermarket. During one of his visits to the store, he found it unusually crowded. He did not want to wait in the long checkout queue, so he decided to go to another store. Zach's decision is a result of a(n) _____ influence.

Answers

Zach’s decision is a result of a(n) situational influence.

What hootsuite analytics feature allows you to share an unlimited amount of customizable social analytics data, to surface the performance of your organization’s social accounts to key stakeholders?.

Answers

The Reports feature of hootsuite analytics allows one to share an unlimited amount of customizable social analytics data.

The Hootsuite Analytics is to used to measure the performance of someone's social media activity across multiple social networks.

The reports feature of hootsuite analytics allows one to share an unlimited amount of customizable social analytics data

The reports feature of hootsuite analytics helps to surface the performance of your organization’s social accounts to key stakeholders.

Hence, the Report features is the answer.

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